DPD/RM

Choosing the right delivery partner can make or break your eCommerce business. It affects everything from customer satisfaction to profit margins and even how many customer service tickets you handle every week. If you have ever dealt with a surge of emails asking where orders are or had parcels go missing with no explanation, you already know the importance of choosing the right courier. For UK businesses, the most common debate is DPD vs Royal Mail. These two couriers domin